FAQ
Most Common Questions About Home Watch.
Click each question to go right to the answer.
2. How is Home Watch different from House Sitting?
3. How do the Eyes on Site Home Watch packages work?
4. How is a professional home watch superior to a neighbour's assistance?
5. What is the procedure if an occurrence were to happen in my home while I’m away?
6. Do you need a Home Watch service to meet your insurance policy’s requirements, how does this work?
7. What to expect when you contact us?
Your Questions, Answered
1. What is Home Watch?
Home Watch is defined by the industry-leading National Home Watch Association as “a visual inspection of a home or property, looking for obvious issues”. At Eyes on Site, we not only adhere to this definition but strive to provide an exceptional service that goes above and beyond, helping to enhance your property's safety and provide you peace of mind.
2. How is Home Watch different from House Sitting?
While house sitters physically live in your property, Home Watch professionals provide regular, thorough inspections without residing on your property. Our focus is on visual inspections, designed to help find, identify, and address potential issues all while maintaining the privacy and sanctity of your home.
3. How do the Eyes on Site Home Watch packages work?
Our Home Watch packages can be tailored to your specific needs. They encompass regular property inspections, security checks, and additional services you might select, like meeting trades at your property or stocking the fridge for your return. All services are designed to mitigate risks and maintain your property's appearance.
4. How is a professional home watch superior to a neighbour's assistance?
Choosing a professional Home Watch service provides numerous advantages:
-
Expertise: Professionally trained and security-cleared personnel.
-
Trustworthiness: Licensed, insured, bonded, and vetted.
-
Comprehensive Reporting: Documentation (with images) is provided after each visit for peace of mind and insurance protection.
-
Preventative Measures: Creating a "lived-in" appearance, minimizing risks.
-
Swift Response: Detect potential issues early, aiding in faster resolutions.
-
Dedication: Your home is our full-time commitment; we provide unparalleled attention to detail.
5. What is the procedure if an occurrence were to happen in my home while I’m away?
Our response procedures have been meticulously designed to handle any situation:
-
Preemptive Measures: We’ll discuss potential occurrences and your preferred resolution plan in advance.
-
Swift Action: Immediate action helps to enhance the safety of your home.
-
Communication: Whether it's an emergency or a minor issue, you're informed promptly.
6. Do you need a Home Watch service to meet your insurance policy’s requirements, how does this work?
Each insurance policy varies. We advise checking your policy or consulting your agent. Typically a home cannot go unoccupied for more than 48-hours without proper inspections or insurance can be voided. After our site inspections, a detailed report with timestamped images is provided to you. If a claim arises, these reports can be invaluable to you.
7. What to expect when you contact us?
Our response procedures have been meticulously designed to handle any situation:
-
Understanding Your Needs: Once you connect with us, we'll engage in a detailed discussion to assess your specific requirements and expectations.
-
Property Information Collection: We'll compile key details about your home to provide a well-prepared site visit.
-
Home Visit & Package Overview: Our visit will encompass a presentation of our Home Watch service packages, potential add-ons, and a comprehensive walkthrough to familiarize you with our inspection process.
-
Pricing Assessment: Costs are transparently calculated based on your home's dimensions, property size, and any extra services chosen.
-
Final Steps: Should you choose to proceed, we'll cover essential documentation, secure a key set, and exchange all vital information.
-
Depart with Assurance: Embark on all of your future journeys with peace of mind, entrusting your home's care to our expert hands.
Follow
© 2023 by Eyes On Site 4U. Proudly created by touchcreative.ca